Help
Support Center
Find answers fast, get help with an app or website, or report a bug and request a feature.
What do you need help with?
Choose a product to see its guides, troubleshooting and contact options.
A job management app for deck contractors: customer records, quotes, job photos, scheduling, and payment tracking.
An upcoming iOS game currently in App Store review. Not yet released.
Privacy notice and terms of use for forsythdecks.com, the Forsyth Decks deck building and repair website.
Website privacy notice, terms of service and company-level documents.
Troubleshooting and how-to articles
Step-by-step answers drawn from our product support pages.
- Troubleshooting
Move QuotePro to a new iPhone
QuotePro keeps your data on your iPhone only. How to back up and move it, and what to do if the app was deleted.
QuotePro
- Troubleshooting
Tiny Survivor: leaderboards, ads and purchases
Fix missing Game Center scores, rewarded ads that will not load, and how refunds work for the 3 Revive Pack. Tiny Survivor is in App Store review.
Tiny Survivor
- Account and billing
Website monthly plan: domain, cancelling and ownership
Answers about the $0 upfront, $50 per month website plan: what it includes, your domain, cancelling and owning the site.
Forsyth Development (business)
Common questions
About our website plan. App questions are answered in each product's FAQ.
Do I need to buy my own domain name?
Yes. You are responsible for finding and purchasing your own domain, so you own it from day one. You then invite us as an admin on your domain account while we work, and you can remove that access whenever you like.
What does the $0 upfront and $50 per month offer include?
We build your website with no upfront development cost. The $50 per month covers hosting and ongoing maintenance. The plan includes up to 5 standard pages and 2 rounds of revisions before launch. Content updates after launch, in-depth features and upgrades are not included and are quoted before work starts.
Can I own my website instead of renting it from you?
Yes, you can ask for a transfer at any time. The fee is quoted individually in writing and covers the source files, database (if applicable), domain and hosting access, deployment documentation and reasonable help moving to your chosen host. Third-party fees and outstanding subscriptions are not included.
Can I cancel the monthly plan?
Yes. You can cancel with 30 days of notice by emailing us or opening a support ticket. Hosting and maintenance stop at the end of the paid period in which the notice period ends. Cancelling never affects your domain, which stays registered in your name. See our terms for details.
How long does a website take?
Most small business sites take a few weeks. The biggest factor is how quickly you can send logos, photos and text.
Contact support, report a bug or request a feature
Reach a person, or send us a bug report or an idea.
Email support
Email matthew@forsythdevelopment.com. For an app, include your iPhone model, iOS version and app version, and what you expected to happen. Please hide customer details in any screenshot.
Bug reports and feature requests
Use the feedback form to report a bug or suggest a feature. Say which product it is about and what happened or what you would like.
Website customers
Existing website customers can open a support ticket in the customer portal. New to Forsyth Development? Use the contact form.
Legal and privacy
Privacy policies and terms for every app and website are in one place.
Looking for product documentation?
Guides, features and FAQs for QuotePro and Tiny Survivor live in the documentation hub.