Need help with QuotePro — The Contractors App? We are happy to help.
Contact support
Email [email protected]. To help us respond quickly, please include:
- A short description of the problem and what you expected to happen
- Your iPhone model and iOS version
- Your QuotePro version (shown on the App Store page)
- A screenshot, if it helps (please hide customer details first, since anything you send us we will receive and keep as described in the privacy policy)
Response time: we usually reply within two business days.
Common questions
Where is my data stored? On your device. QuotePro has no accounts and no cloud servers, so we cannot see or recover your customers, quotes, photos, videos, or payment records.
How do I move to a new iPhone? Because data lives on the device, use iOS's built-in transfer (Quick Start) or restore your new iPhone from an iCloud or computer backup of your old one. Make a backup before you erase or trade in a device.
I deleted the app and my data is gone. Can you restore it? Unfortunately not; we do not have a copy. If you have an iCloud or computer backup from before you deleted the app, you can restore the device from it.
How do I send a quote, contract, or change order to a customer? Generate the PDF in the App, then use the share button to send it by email, message, AirDrop, or another app.
Does QuotePro take payments? No. Payment entries are records of payments you received, so your totals and statistics stay accurate.
How do I delete my data? Delete individual customers, quotes, photos, videos, signatures, or your logo inside the App. To remove everything, delete the App from your device. Details are in the privacy policy.
Feature requests and bugs
Tell us what would make QuotePro better. We read every message.